These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy policy).

Age and Weight Restrictions

Children must be a minimum of 4 years of age and must be accompanied by a parent or guardian. Age 12 and older is considered adult fare.

We do not have a maximum age but please keep in mind that all passengers will be required have a minimum level of fitness/ability.

Cancellation Policy

  1. Cancellation up to 14 days prior to the flight – no cancellation fee charged.
  2. Cancellation 13 days to 7 days prior to the flight – 50% cancellation fee charged.
  3. Cancellation 6 days to 48 hours prior to the flight – 75% cancellation fee charged.
  4. Cancellation less than 48 hours or no-show – 100% cancellation fee charged.

Should we need to cancel your flight for any reason, you will be offered a reschedule date, or full refund.

Health Limitations

Hot air balloon flights in the Amboseli area are generally calm with gentle landings. We do require that all passengers are able to walk to our launch field and climb abord the balloon. There are stepping holes in the gondola to assist and a bench inside to utilize for landing.

We cannot fly any children under the age of 4 or anyone that is, or may, be pregnant. Anyone with major hip, back or knee injuries/conditions are encouraged to consult with their doctor prior to booking.

Come join us for an exhilarating experience…

What Our Guests Say


This was a dream of mine and I will be forever changed! It was the greatest thing I have ever done and I will be eternally grateful for the opportunity. I can’t believe how peaceful and calm it was and the views were out of this world!

- Simon W


Such wonderful memories made today for our family! The views of Kilimanjaro were beyond spectacular and seeing the elephants making their way toward the park swamps was incredible! A true Bucket List Adventure!

- Susan R


1st - Safety was a main concern for them, more than any other balloon ride I've been on.
2nd - The breakfast was great!
3rd - Very eco-friendly lodge (check out the charcoal fridge - impressive)
4th - The ride and views were too notch!!!!

- DocMartens (TripAdvisor)


We recently were lucky enough to experience a hot air balloon flight over Amboseli National Park with Kilimanjaro Balloon Safaris. It was the most amazing experience imaginable. When we popped up through the clouds at 8000 feet to be greeted with the sun rising in a perfect orb adjacent to mount Kilimanjaro it exceeded all of our expectations. Captain Casey did an amazing, professional job and guided us through the entire experience in a very friendly and safety conscious manner. Would we do it again? You bet, it is a real bucket list trip and one you will remember for a lifetime.

- GraemeCandy (TripAdvisor)


We would like to thank everyone involved with our great hot air balloon experience, including champagne breakfast. Amazing experience and crew. It was very organised and we were in the basket ready for take off very quickly. We will never forget the sunrise from the balloon with white Kibo in the background. A lot of adrenaline, we are thankful for such special experience. Special thanks to our captain for friendliness, professionality and good humored and obviously passionate about what he does. The breakfast was delicious, and the ambient was spectacular. Wonderful views and fantastic staff made it an absolute pleasure. We would highly recommend to everybody.

- Ivona & Josip Dubrovnik